Ferguson
Ferguson Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ferguson has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Better stay with plumbing.
Cons: Not having specialists for complicated order or a review team, Once you get through no one gets back to you, Reaching management is impossible.Recent recommendations regarding this business are as follows: "Unless you know the product requirements don’t rely on sales to know. $ 25k the rep should have asked a higher up to review for all needed parts. Instead I was assured all was needed. Now at install we are stopped dead for a part 8-12 weeks out. I ordered all 9 months ago so we wouldn’t have this happen. I’m done.", "go somewhere else", "Don’t buy a good man".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ferguson has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Better stay with plumbing.
Cons: Not having specialists for complicated order or a review team, Once you get through no one gets back to you, Reaching management is impossible.Recent recommendations regarding this business are as follows: "Unless you know the product requirements don’t rely on sales to know. $ 25k the rep should have asked a higher up to review for all needed parts. Instead I was assured all was needed. Now at install we are stopped dead for a part 8-12 weeks out. I ordered all 9 months ago so we wouldn’t have this happen. I’m done.", "go somewhere else", "Don’t buy a good man".
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Arrowhead, CaliforniaPoor delivery service on appliance
Ferguson has never returned a phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe sales people need much better training and product knowledge. I ask for pro help I ought to have the help that has knowledge. They don’t.
- Not having specialists for complicated order or a review team
- Reaching management is impossible
- Once you get through no one gets back to you
Preferred solution: Missing part asap
User's recommendation: Unless you know the product requirements don’t rely on sales to know. $ 25k the rep should have asked a higher up to review for all needed parts. Instead I was assured all was needed. Now at install we are stopped dead for a part 8-12 weeks out. I ordered all 9 months ago so we wouldn’t have this happen. I’m done.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInept sales people
Issues with my account
Ordered a fridge last week, I'm wondering when it's coming?
Return not processed
Bad service
Preferred solution: Deliver product or service ordered
User's recommendation: go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ware, VirginiaI had a 5 ton unit installed and it did not have any Freon in it they check for leak could not find a leak the air condition is never called right since they installed it now they came out and check
- Better stay with plumbing
Preferred solution: Full refund
User's recommendation: Don’t buy a good man
Remodeling Job Review
Overcharged me
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Oh my gosh! I am dealing with the EXACT same problem!!!